Park House rated 'good' by CQC inspectors

Park House has once again been rated ‘Good’ in the latest report from Care Quality Commission (CQC) inspectors.

The report follows an unannounced comprehensive inspection that took place on 29 September 2016.

This is the second good rating in a row for the residential care home run by the Council of the Isles of Scilly.

The first coming from an inspection in April 2015. This time the care home performed even better, achieving the good rating in all 5 categories: safe, effective, caring, responsive and well-led.

The good rating in the ‘safe’ category this time round reflects the significant improvements made by the Park House team in the area of medicine management.

Overall, inspectors described the atmosphere at Park House as ‘welcoming, calm and friendly.’ ‘People are well cared for,’ they said, and ‘staff are kind and respectful when supporting them.'

Community Services Vice-chairman Cllr Steve Sims said: ‘massive congratulations to the whole team, particularly those at the coalface. This is a major achievement particularly set against a background of staff shortages and changes in legislation. Park House is lot more than just bricks and mortar, it’s a fantastic team that everyone on the islands can and should be proud of.’

Gareth Peters, Senior Officer for Adult Social Care said: ‘this is the result of hard work over a long period by a team of dedicated carers and support staff. They are an amazing team who really care about what they do and having this recognised by CQC is fantastic.’

Will was joined by Cllr Fran Grottick to talk about what this mean for Park House and Elder Health Care here on Scilly.

You can listen ton Will in conversation with Fran below.